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Solutions Lead

Lead our client work in the Gulf, from the first Diagnostic workshop to an Agentic OS live in 30 days.

Team
Delivery
Location
Dubai · On-site
Type
Full-time
Salary
Competitive, shared on the first call

The role

When a client in the region says yes, someone has to turn a signed setup into agents that do real work. That’s you. You’ll run the Diagnostic workshops, turn what you hear into an OS design our engineers can build, and own the 30 days until it goes live: the client, the plan, the decisions and the number we agreed on day one. After launch, you stay the person the client calls.

What you’ll do

  • Run Diagnostic workshops with the teams that do the work, and map where agents can take it on.
  • Turn what you find into an Agentic OS design: which agents, which rules, which tools, and what we measure.
  • Write the fixed-price build plan with the engineers, and hold the scope once it is signed.
  • Lead the 30-day build with the client: weekly reviews, decisions, shadow mode, launch.
  • Run the monthly performance reviews after launch and decide, with the client, which agents come next.
  • Work with the sales team so every handover starts with the right expectations.

What you bring

  • 5+ years leading technical work with clients: consulting, solutions engineering, product or delivery.
  • You read an API doc and a process map with the same ease, and can explain both to a CFO.
  • Hands-on experience putting LLMs into real workflows, not only slides about them.
  • Calm in the room when a project gets hard, and clear in writing afterwards.
  • Fluent English. Arabic or Portuguese is a plus.
  • Based in Dubai and working from our office with the team.

Nice to have

  • You have written prompts, evals or automations yourself.
  • Experience with the ERPs, helpdesks and CRMs companies in the region run on.
  • A network among operations and finance leaders in the Gulf.

Our stack

  • Claude
  • OpenRouter
  • MCP
  • Laravel 13
  • Python
  • PostgreSQL + pgvector
  • Playwright
  • HubSpot

How we hire

  1. 01 · Intro call

    30 minutes. The projects you’ve led, what you want next.

  2. 02 · Case session

    Two hours on a real client process: map it, design the agents, present the plan. No trick puzzles.

  3. 03 · Meet the team

    The engineers you would lead with, and one founder.

  4. 04 · Offer

    A decision within a week of your first call.