1 week
Diagnostic
Fixed fee · agreed on the first call
We map your operations and hand back the design of your Agentic OS, with its value and a fixed price.
- Process and data audit
- OS design with value per team
- Fixed-price build plan
Agentic OS · AI agents in productionAgentic OS · AI agents
Hand the busywork to AI agents. Live in 30 days.Hand thebusywork toAI agents.Live in30 days.
We find the work that eats your team's week, build the agents that do it inside your tools, and stay until the numbers move.We find the work that eats your team's week, build the agents that do it, and stay until the numbers move. Fixed price. You own everything.
Free 30-min call · No slides · No obligation
responder@acmerun_8f2c · live
- 00:00.0Done: Email receivedsupport@acme.io · 'Refund for order #48213'
- 00:00.8Done: Classify intentrefund_request · confidence 0.97
- 00:01.9Done: Fetch ordershopify.orders.get(48213) · €612.40
- waitingWaiting for approval: Refund €612.40 needs approvalpolicy: refunds over €500 go to a human
- Queued: Draft and send reply
responder@acmerun_8f2c
- Done: Email received'Refund for order #48213'
- Done: Fetch ordershopify · €612.40
- Waiting for approval: Refund €612.40 needs approval
Trusted by teams at
Trusted by teams at
Why most AI fails
95% of AI pilots return nothing.¹ Ours go live.
Not because the AI doesn't work. Because it never leaves the lab: no live data, no owner, no number to hit. We fix all three before we write a line of code.
Not because AI doesn't work. Because it never leaves the lab: no live data, no owner, no number to hit. We fix all three first.
¹ MIT NANDA, “The GenAI Divide: State of AI in Business 2025”.
| A pilot | An agent in production | |
|---|---|---|
| Data | A sample export | Your live systems |
| Success | A good demo | A number agreed on day one |
| Owner | The innovation team | The team whose work it takes |
| Humans | Watching | Approving what matters |
| Timeline | Open-ended | 30 days |
- Data
Before: A sample exportYour live systems- Success
Before: A good demoA number agreed on day one- Humans
Before: WatchingApproving what matters- Timeline
Before: Open-ended30 days
¹ MIT NANDA, “The GenAI Divide: State of AI in Business 2025”.
What we build with
Five kinds of agents. One OS that fits you.
Not five products to buy. Five building blocks we pick, train on your data and wire together. Most companies go live with two or three.
Five building blocks we pick, train on your data and wire together. Most companies go live with two or three.
Customers
Responder
Answers customers in seconds, in their language, with your policies.
Takes overrefunds · order status · bookings
Takes over · refunds · order status · bookings
Back-office
Classifier
Reads every email, form and PDF. Sends each one to the right place.
Takes overinvoices · claims · tickets
Takes over · invoices · claims · tickets
Growth
Scraper
Finds leads, prices and tenders before anyone asks.
Takes overlead lists · competitor prices · tenders
Takes over · lead lists · competitor prices · tenders
Operations
Orchestrator
Runs a process end to end, across every tool it touches.
Takes overonboarding · orders · scheduling
Takes over · onboarding · orders · scheduling
Management
Analyst
Has the report ready before the meeting starts.
Takes overweekly KPIs · forecasts · alerts
Takes over · weekly KPIs · forecasts · alerts
Your Agentic OS
Same blocks. A different OS for every company.
We map your teams, their tools and the work that repeats, then combine the agents, approval rules and command center your business needs. Pick a company like yours:
We combine the agents, rules and command center your business needs. Pick a company like yours:
Your teams
- Customer careHundreds of order and refund emails a day
- E-commerce opsCatalogue and price errors found too late
- FinanceSupplier invoices matched by hand
Retail OS
live on day 30live day 30- Care agentAnswers orders, returns and refunds in 3 languages
- Catalogue agentChecks product data and prices before they go live
- Finance agentMatches invoices to orders and flags gaps
- Approval rulesApproval rule ·
- Refunds over €500 and price changes over 10% go to a person
- Shared memory
- Your policies, customers and past decisions
- Command center
- Every run, cost and result in one screen
What changes
- Customers get answers in seconds, day and night
- Wrong prices are caught before a customer sees them
- Month-end close without the spreadsheet marathon
Connects to: Shopify, Zendesk, WhatsApp, SAP
Do the maths
What is busywork costing you this year?
Three sliders, an honest estimate. On the free call we replace it with your real numbers, and a fixed price to get there.
Estimated value per year€97,0002,760 hours back to your team, assuming agents take 40% of that work.2,760 hours back · 1.7 people freed
1.7full-time people freed for higher-value work
30 daysuntil the first part of it is live
Estimate assumes agents take 40% of that work. The free call uses your real numbers.
You stay in control
Agents do the work. You make the calls that matter.
- 01
It reads the request
Email, chat or WhatsApp, in any of your languages.
It reads the request, in any language.
- 02
It checks your systems
Orders, contracts, stock, CRM. Read and write, with scoped access.
It checks your systems with scoped access.
- 03
It asks when it should
Your rules decide what needs a person. Above €500, it waits.
It asks a person when your rules say so.
- 04
It leaves a trail
Every step logged, replayable and measured.
It logs every step for you to replay.
inbox · support@acme.io14:02
Refund for order #48213
Hi, the jacket arrived damaged. Can I get a refund? I'd rather not wait for a replacement. — Marta
NEEDS APPROVAL · ops@acme.io00:02.1
Refund €612.40
#48213 · damaged on arrival
policy: refunds > €500 need a person
- order
- #48213 · delivered 3 days ago
- reason
- damaged on arrival · photo attached
- policy
- refunds > €500 need a person
Approve and replyHand to support team
DRAFT REPLY · EN · tone: support-v3
Hi Marta, sorry the jacket arrived damaged. We've refunded €612.40 to your original payment method; you'll see it in 3–5 working days. No need to send it back.
How it works
Live in 30 days. Not 30 meetings.
- Week 0
Diagnose
A free call, then one week. Your operations mapped, the value of every agent, a fixed price.
- Week 1
Map
Access, real cases and the success metric, signed off.
- Week 2
Build
The agents, rules and command center, wired into your tools.
- Week 3
Prove
Evals on your real cases, then shadow mode with your team.
- Day 30
Live
In production, monitored, team trained. Then we run the fleet.
- Week 0
Diagnose
Your operations mapped, ROI per agent, a fixed price.
- Week 1–2
Map and build
Access, real cases, the metric. The agent wired into your tools.
- Week 3
Prove
Evals on real cases, shadow mode with your team.
- Day 30
Live
In production, monitored, team trained.
Ways to start
Start small. Scale what works.
30 daysMost chosen
Agentic OS in 30 days
Setup fee · live in 30 days or your money back
Your Agentic OS in production, measured against the number we agreed.
- Evals, guardrails, monitoring
- Human in the loop by default
- Handover and training
- You own the code and the data
Monthly
Operate & scale
Monthly fee · fixed, one SLA
We run your OS, add agents as you grow and improve them every month.
- New agents as you grow, one SLA
- Monthly performance review
- Priority engineering
30 daysMost chosen
Agentic OS in 30 days
Your OS in production, measured against the number we agreed. Fixed setup fee, money back if not live in 30 days.
Start my Agentic OS1 week
Diagnostic
Your OS design, its value and a fixed price. Fixed fee.
Monthly
Operate & scale
We run your OS and add agents as you grow. Fixed monthly fee.
Case · Logistics operator, ItalyCase · Logistics, Italy
A Classifier and a Responder took over the inbound email queue.
€87kbenefit in year one on a €45k build
- 127+companies served
- 14industries
- 30days to the first agent live
- 2offices · Cascais, Dubai
The fine print, up front
We take the risk.
In writing.
Fixed price, agreed first
You know the full cost before we start. No hourly billing, no surprise invoices.
The full cost before we start. No hourly billing.
Live in 30 days, or your money back
Not in production on day 30? We refund the setup fee. Full terms in your proposal.
Or we refund the setup fee. Terms in your proposal.
You own everything
Code, prompts, data and accounts are yours from day one. Leave any time, take it all.
Code, prompts, data and accounts. No lock-in.
Your people stay in charge
Your rules decide what an agent does alone and what it asks first. Every step is logged.
Your rules decide what agents do alone.
Questions
Asked on every first call.
The agent handles real work for real customers or teams, with monitoring. Not a demo on test data.
We refund the setup fee. “Live” means the agent is handling real work inside your systems, measured against the number we agreed on day one. If we miss that date, you get the setup fee back and keep everything we built. Full terms are in the guarantee and in every proposal.
No. Most of our clients start with messy inboxes, spreadsheets and a CRM nobody trusts. The Diagnostic maps what you have, and organising and cataloguing the data the agent needs is part of the build: we structure it, label it and connect it to your tools as we go. Cleaning what matters is included, not a project before we start.
You do. The code, the prompts, the data and the accounts are yours from the first commit, in your repositories and your cloud. If you stop working with us, everything keeps running and you can hand it to your own team or another partner. There is no licence and no lock-in.
No. Agents take the repetitive part of the work: sorting, drafting, matching, chasing. Your people keep the decisions that matter, and every risky step still goes through them. In practice the same team handles more volume, answers faster and spends its time on customers and judgement instead of copy-paste.
Yes, and it stays yours. Agents run in your cloud or ours, in the EU by default, with least-privilege access to each tool and a log of every step. Your data is never used to train models, and a person approves anything above the limits you set. We are happy to go through it with your IT and legal teams before we start.
Yes. Before agents, we spent years building the software companies run on: web and mobile apps, back-offices, integrations, ERP and CRM extensions. We still do, quoted case by case after a short discovery, and everything we build is ready for agents from day one. See the Engineering pages for the six services.
Free 30-minute call
Find out what you could hand off.
Tell us how your company runs. In 30 minutes you'll know which work agents can take, what it's worth and what it would cost. No slides, no obligation.In 30 minutes you'll know which work agents can take, what it's worth and what it would cost. No obligation.
Reply within one working day · Fixed price · You own everythingReply within one working day · Fixed price